Category: Troubleshooting & Errors

How to Disable Directory Listing Using .htaccess

In this article, we’ll describe how to disable directory listing using .htaccess file. Directory listing allows all your website visitors to get a complete listing of all the important files and folders in your site simply by typing “http://example.com/yourdir” in the browser. This is very dangerous as it gives outsiders access to the core files

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How To Fix 500 Internal Server Error in WordPress

In this article, we will show you how to fix the internal server errors in WordPress. The internal server errors are status codes returned by the web server whenever it encounters a condition that prevents it from completing the request initiated by the client. This error message does not necessarily mean that the web server

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How to Check Your Website’s Error Log in cPanel

If your website is not functioning or there is an error the first thing to check is the error log. cPanel comes with a built-in error log section that allows you to see the errors. In this document, we will discuss how to diagnose your website so you correct the problems. You can check your

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How to Create Custom Error Pages in cPanel

This tutorial will explain how to create a custom error page for your website in cPanel. Your website visitors can see an error page whenever an error has occurred while browsing your site. Apart from the general error pages, with custom error pages you can change the predefined error pages and add a custom message

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How to Create a Custom WordPress 404 Error Page

In this article, we will discuss how to create a custom error page for a “404 Requested page not found” error. The main intention behind a custom error page is to inform the visitor that the website has received the request but the requested page does not exist there. Quick Steps Login to your cPanel

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Ghost 503 error – ghost blog displays 503 error

If you have an installation of the Ghost blogging platform and experience a 503 error, you can follow the steps below which should resolve the issue. Note: Ghost installation requirements have been changed since v1.0.0 and now require an unmanaged VPS plan to host it. Quick Steps: Navigate to Softaculous in cPanel. In the list

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Common Firewall IP Block Reasons

Below, we will outline the most common firewall block reasons as well as what causes them & how to prevent them from happening. In some cases, you may be able to use our IP Unblock tool found inside your account management portal to unblock your IP. In the event you are unsuccessful at removing the

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How to Change the PHP Timezone on Shared and Reseller Web Hosting

Quick Steps: Step 1. Login to cPanel and locate “Select PHP Version”. Step 2. Click on “Switch to PHP options” on the far right side. Step 3. Specify the timezone under “date.timezone” option. To change the timezone on your hosting account, you’ll first need to log into cPanel and locate the “Select PHP Version” option. Once you’ve clicked the

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How to View Your cPanel Disk Space Usage

In order to view your cPanel disk space usage, there’s a great tool located inside of your cPanel account that can help you narrow down what’s using all of your disk space. Watch this video on YouTube Quick Steps:  Login to your cPanel and select “Disk Usage” under Files section.  Click on the selected path to

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